NDIS AI Software Built

for Support Teams

Give staff instant access to participant routines, support plans, company procedures and approved documentation whenever they need it.

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Knows Hero

Information is only useful if staff can find it when they need it. Connect participant documentation, support plans, routines and company procedures into one searchable source of truth for your team.

Support Workers can ask questions in plain language and receive instant answers based on approved participant and company information — reducing interruptions, improving confidence and helping staff stay focused on support delivery.

Answers your team can trust

    Build on your documentation, not the internet.

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    Instant answers on shift

    Support Workers can ask questions about routines, support plans, risks, medication, appointments and participant preferences without searching through multiple documents.

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    Support safer decision making

    Responses are generated from approved participant and company information, helping
    staff work confidently and consistently across every shift.

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    Supporting diverse teams

    Staff can ask questions in over 40 languages, helping providers support multilingual workforces while keeping everyone aligned to the same information.

    Connected knowledge across your entire platform

      Participant information, compliance, reporting and communication all contribute to one shared source of truth for your team.

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      Participant Management

      Surface answers from participant routines, support plans, preferences and approved documentation in seconds.

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      Compliance

      Give staff confidence that answers are based on current policies, procedures and approved organisational information.

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      Reporting

      Use historical shift notes, incidents and observations to provide additional context and improve support consistency.

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      Communication

      Share common questions, updates and operational knowledge across teams to reduce duplication and improve collaboration.

      Turn questions into continuous improvement

        Identify common knowledge gaps, improve documentation and strengthen staff confidence over time.

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        Ready to turn information into action?

          Book a demo to see how instant access to participant and company information can improve consistency across every shift.

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